Frequently asked questions
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53 questions, answered in full.
Video & music
Formats, subtitles, audio tracks, Picture in Picture and the equalizer.
- How do I play MKV files on iPhone, iPad or Mac?
- Which video and audio formats does FoxDL play?
- How do I turn on subtitles and choose between them?
Downloading
Background transfers, resuming, HLS, speed and free allowances.
- Do downloads keep going when I leave the app?
- Can an interrupted download resume where it stopped?
- How do I download a file from a web page?
IPTV & live TV
M3U playlists, Xtream Codes accounts, EPG, catch-up and huge channel lists.
- How do I add an M3U playlist to FoxDL?
- How do I add an Xtream Codes account?
- Does FoxDL show the EPG guide and catch-up TV?
Files & library
Folders, archives, conversion, documents and where everything is stored.
- What can the file manager actually do?
- Where are my files stored, and can I see them in the Files app?
- Can FoxDL zip and unzip files?
Encrypted vault
Hiding files, the encryption behind it, the recovery code, the decoy vault and what comes across to a new phone.
- How do I hide files, and how secure is the vault?
- What happens if I forget the vault passcode or lose the recovery code?
- Can I hide the vault itself, or open a fake one if somebody makes me unlock it?
Transfer & cloud
Wi-Fi Transfer, device to device, cloud accounts and your own server.
- How do I send files from my computer to my iPhone without iTunes?
- How do I send files directly between two devices?
- Which cloud services can I connect?
Podcasts & radio
Subscriptions, offline episodes and stations from around the world.
All 2 questionsiPhone, iPad & Mac
What each version does, and the handful of things that differ.
- What is different between the iPhone, iPad and Mac versions?
- Is FoxDL a real Mac app?
- How does FoxDL work on iPad?
Pro, ads & privacy
What is free, what Pro adds, what is collected and how to cancel.
- Is FoxDL free?
- What does FoxDL Pro include, and what does it cost?
- Are there ads, and do they interrupt anything?
Something not working? Write to a human.
We read everything that comes in. To get a useful answer on the first reply, tell us your device, your iOS or macOS version, and what you did just before the problem showed up.